The fine print
Everything, in plain sight.
The policies that govern your purchase and use of Kirosim. Sold by BRIGHTCORE ENTERTAINMENT LTD, reg. no. 17357935.
Terms & Conditions
The contract governing purchases through kirosim.com and use of the travel eSIM services sold by BRIGHTCORE ENTERTAINMENT LTD.
Updated 17 September 2026
Privacy Policy
What personal information BRIGHTCORE ENTERTAINMENT LTD processes, why, the legal bases, sharing, retention and your rights.
Updated 17 September 2026
Cookie Policy
The cookies and similar technologies used on kirosim.com, which are necessary or optional, and how to control them.
Updated 17 September 2026
Refund & Cancellation Policy
How the 14-day change-of-mind offer works and the separate remedies for faulty, unavailable or undelivered eSIMs.
Updated 17 September 2026
Digital Delivery & Activation Policy
How your eSIM is delivered electronically, what to do if credentials are missing, and when your Plan's validity begins.
Updated 17 September 2026
Acceptable Use & Fair Usage Policy
The rules for lawful use of Kirosim eSIMs and networks, how allowances and unlimited Plans work, and enforcement.
Updated 17 September 2026
Complaints Handling Policy
How to raise a complaint with BRIGHTCORE ENTERTAINMENT LTD, how it is investigated, time limits, and independent routes available to you.
Updated 17 September 2026